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Daily LEADERSHIP Tip / Accountability Culture #5

David Russell

Day 43
Today we return from a holiday weekend and need to FOCUS. I am not trying to be nasty, but we need to forget that it is summer during work hours and push hard for results.

Summer is an ideal time to improve internal processes, particularly for hiring, managing, developing, and retaining great employees, but also for other aspects of our business.
Why? The "slow" (I prefer the term "focused") turtle can gain on or pass the hare during the summer months and prepare for a record-breaking 4th quarter.

For example, what are we doing at MANAGEtoWIN?

1. We are focused on improving the 5th and final key ingredient of an Accountability Culture: Further refining the metrics that measure the most profitable managed service provider organizations. We are doing this in our Accountability Culture coaching program, our free 20 Mile Challenge training based on Jim Collins' Great by Choice book, and our own internal standards for success.

2. We are better defining what people do with our services and how they can achieve a 10X return on working with us. Candidly, like many of our managed service provider Clients, lately we have not communicated our value as well as we could.

3. Two results of #1 and #2 above is later this summer we will implement new MANAGEtoWIN functionality that delivers additional, immediate ROI and ROA (Return On Accountability); and a totally redesigned sales website.

In closing these five communications on an Accountability Culture, let me emphasize the importance of pursuing the right metrics with accountability:

Accountability without good metrics is "chasing your tail." (You get nowhere.).

Great metrics without accountability is dreaming. (Again, no progress.)

Email me if you feel you could be making better progress. The first half of 2013 is already gone.
How did you do on your 3 Strands last week? What BOLD MOVES do you have planned for this week?

Are you doing a daily W.I.N.? How did you do on your final workday last week and what is your W.I.N. for today?

Hold yourself accountable first. Hold your people accountable second, in an encouraging way to deliver the results they set for themselves as a weekly 3 Strands and/or daily W.I.N.
Keep pushing. Turtles rock!

Be a Systematic Leader - because inconsistency hurts. 

Thank you.